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You now have the option to make your Catering Event a Compostable One! You can select this option during Step 2 of your Ordering Process when selecting your Service-ware. This option will provide compostable plates, utensils, and cups for an additional $ .59 per person.
Metz Culinary Management welcomes the opportunity to help you plan your next event. We will bring your vision and ideas to life with creative menus and fabulous service. To ensure your event’s success please follow these procedures when making your arrangement. Thank You and we look forward to serving you!
We want to be your 1st choice for all of your Catering needs. However, if we are not, please bring us any competitor’s bid and we will guarantee that price or give you a better one!
Advance Notice – Successful Events begin with proper and prior planning. Please be sure to allow enough time so that you will receive exactly what you need. Events that are planned in advance are the most successful.
Confirming Your Event – In compliance with HCC’s requirements, we can only Confirm your event when you have provided a valid Payment Method. Valid Payment Methods are HCC Purchase Order #, HCC IAF #, HCC P-card, Credit Card, or HCC Foundation Check. *Please note that per HCC’s policy, we are not allowed to Confirm or Deliver an event if you have not provided this information. We will be happy to provide contact information for HCC staff who handle these items, as they will be happy to assist you.
Cancellation – Events canceled 15 days before the Event Date will not incur any cancellation charges except for any Rental Items. Events canceled within 14 days of the Event will be subject to any unrecoverable costs incurred while preparing for the event. Examples: special order items, food in preparation, linens, labor, special rentals, etc. Events canceled within 72 hours of the event date will be charged in full. You will be responsible for these charges regardless of the reason for cancellations including weather-related closings. *Cancellation of any Rental Items can not be accepted as we are charged at the time of ordering.
Guest/Order Count – The guest/order count given at the time of confirmation of your event will be your guarantee and the amount for which you will be charged. Changes to the guaranteed guest/order count can be made up to 14 days in advance of your event.
Delivery & Service – Certain Delivery and Service fees may apply depending on your location from the Catering Kitchen, Menu Selections, and the timing of your event. Delivery times can vary up to 30 minutes either way depending on the catering schedule and traffic. We do our best to get as close to your timeline as possible but please understand that these times are not guaranteed. Service charges are not included in our pricing so please be sure to check with your Catering Supervisor.
Events that take place during days or times that the Food Service is not open will have additional Service Fees of $25 per hour with a 2-hour minimum. If your event runs over the scheduled time there will be additional Service Fees added to your event. There is a $15 Room Change Charge if we have to redeliver your event to another room.
Service Fees–If your event requires a return trip to clean up the food and beverage tables there are additional Service Fees of $25 per hour.
Events that take place during days or times that the Food Service is not open will have additional Service Fees at $25 per hour for the length of your event or a 3-hour minimum.
Multiple Menu Option Fees–If you choose to offer more than 2 entrees an additional fee of $1 per person will be added to cover the additional labor required to prepare multiple offerings.
Leftover Food or Beverages In accordance with State of Florida Health Department Regulations and Food Safety Liabilities, it is our policy that food and beverages not consumed at the stated end time of your event will be discarded unless you make arrangements in advance. We do not provide to-go containers. Your health and well-being are our primary concern and certain foods and beverages can be a safety risk. Depending on how beverages are purchased, By Consumption, By The Hour or By The Each, will determine if any leftover Beverages can be taken. Any beverages containing alcohol can never be given out or taken under any circumstances after the scheduled event End Time.
Lost Equipment – If equipment is missing upon pickup after the event, the group or department that planned the particular event will be charged a replacement cost.
China & Silverware – China, glassware and silverware are not included in the price for your event. All functions will be served with disposable products. If these items are requested, there will be an additional charge of approximately $4.00-$12.00 per person depending on the items needed. *Cancellation of any Rental Items requested must be canceled 14 days in advance of your event. If not cancelled 14 days in advance the Rental Costs will be due in full.
Custom Event Menus – Our Executive Chef can create a special menu for any event! Please contact Dining Services at (813) 253-7225 as soon as possible to expedite the planning process.
NO FRILLS-Client Must Pick Up Event at the Dale Mabry Food Court This option is designed for small informal events. This option includes all disposables including trays, any serving utensils, plates, napkins, and cups needed. Pick-up, Set-up, and Clean-up at the conclusion of the event of all food and beverage items are the responsibility of the Client. *Linen Tablecloths are not an option for this Service selection however; Paper “Linen-like” Tablecloths can be purchased for an additional $2.95 each.
CASUAL AFFAIRS-Delivery and Set Up ONLY This is a budget-friendly disposable option. Includes premium disposable black plastic trays and bowls for cold items, disposable food pans for hot items, disposable plastic and cardboard containers for beverages, and black plastic serving utensils. Matching black disposable plates with black plastic cutlery and clear plastic cups puts a finishing touch on this attractive option. Certain Delivery and Service fees may apply depending on your location from the Catering Kitchen, Menu Selections, and the Day and Time of your event. Set up will be included however; this option does not require a return trip by Metz for pick-up of any items or clean up. *Clean Up at the conclusion of the event of all delivered items including food and beverages are the responsibility of the Client. *Linen Tablecloths are not an option for this Service selection however; Paper “Linen-like” Tablecloths can be purchased for an additional $2.95 each. *If you have made a special request to order Linen Tablecloths or Metz Flavored Water for this Service Option there is an additional $25 Special Order Fee.
TOP NOTCH-Delivery, Set Up & Clean Up with an additional $25 Fee. This is a great hands-free option that adds a special touch to any event. Includes beautiful china platters, metal, and premium black plastic trays and bowls for cold items, silver metal chafing dishes for hot items, and metal serving utensils. Black disposable plates with black plastic cutlery and clear plastic cups bring your event to the next level. *Linen tablecloths for food & beverage tables are an additional charge of $6.95 each. Certain Additional Fees may apply depending on your location from the Catering Kitchen, Menu Selections, and the Day and Time of your event. Set up, Clean Up (of the Food & Beverage Tables Only), and Return Trip at the conclusion of the event for pick-up of equipment and linen are the responsibility of Metz Culinary Management. All other event clean-up of the room is the responsibility of the Client.
